Apple ID not active.

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Level 1

5 points

Apple ID not active.

3 to 4 days ago, I had a notification on my phone that my apple account was disabled so I should enter my password to activate it. I try many times to enter my password but it never works. I keep getting a notification saying my Apple ID is not active. I did update my phone to see if it will work still. Now I have lost everything because I couldn’t login my account. All my contacts, documents and informations. Everything has been lost. Please I need to recover my account to get all my informations because so I will be glad to know why my account was disabled.

[Edited by Moderator]

iPhone 8, iOS 16

Posted on Apr 11, 2024 1:21 PM

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Answer 1

Top-ranking reply

Limnos

Community+ 2026

Level 10

431,131 points

Apr 11, 2024 1:23 PM in response to Roophing

If you see the message below, or similar "inactive" messages:

- "Inactive" Apple ID/Account

- "Verification Failed. This Apple ID is not active."

You need to have Apple reactivate the account. Please contact official Apple Support for help with an "inactive" Apple ID. The people responding on this forum are Apple product users like yourself and cannot do anything with your account.

To reach Apple Support:

1. Click here --> https://getsupport.apple.com/?caller=cups&PGF=PGF63005

2. Select: Disabled Apple ID

3. Select: ”The Apple ID is not active" alert

4. Select: “Continue”

5. Select a chat or telephone call option.

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Answer 2

Niel

Community+ 2026

Level 10

744,183 points

Apr 11, 2024 1:24 PM in response to Roophing

Click here and ask Apple Support for assistance.

(252336)

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Apple ID not active.

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