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Apple TV stuck on preparing update

Apple TV has been stuck on preparing update for three hours

Posted on Apr 11, 2024 2:08 PM

Reply
1 reply

Apr 12, 2024 2:41 AM in response to dejones1138

Get help - Update your Apple TV - Apple Support

* If the progress bar for the update appears stuck or paused, and "Preparing Update" or "Applying Update" appears on your TV screen, allow more time for the update to complete. If you've been waiting for more than an hour, contact Apple Support before you restart or unplug your Apple TV.

Apple TV stuck on preparing update

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