iPad keeps showing power off screen

My iPad (9th generation) keeps turning off by itself and the power off screen won’t stop appearing randomly. I restarted my iPad so many times but it continues to do the same thing, I’ve cleaned the sleep/wake button and the volume button but it won’t stop idk what’s wrong with it.

Posted on Apr 12, 2024 6:05 AM

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1 reply

Apr 12, 2024 6:17 AM in response to Nea200

Given your description, you might be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page.


Alternatively, you can initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad:

Genius Bar Reservation and Apple Support Options - Apple

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iPad keeps showing power off screen

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