watchOS 10.4 update is stuck on "Preparing...". Please advise.
I have tried powering on and off, both iPhone and Apple Watch. I see many others having the same problem.
Apple Watch SE (2nd generation)
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I have tried powering on and off, both iPhone and Apple Watch. I see many others having the same problem.
Apple Watch SE (2nd generation)
Did you already try these suggestions?
...
Try these steps:
If the update won't start:
...
copied from: Update your Apple Watch - Apple Support
I have the exact same issue:
the update got stuck in “preparing” phase
i deleted the install file ( which was 1.05 GB)
power cycled both iPhone and watch ( series 6 watch)
it got stuck at the exact same spot and the file was again 1.05 GB
deleted the file and gave up.
They need to fix this.
Same here. I’ve tried every fix I’ve come across and still nothing. Seems like something totally broken on Apple’s end.
This worked for me, eventually. Restarted phone, then looked for file to delete as instructed. Could not find the file so went ahead and restarted watch. I was taken back to the initial update start page and clicked download and install.
The install process started over, but during the preparing stage I got a notice that the install failed. I clicked ok and was returned to the start. I tried again and the install was successful.
Not sure why it finally worked.
I had followed the suggestions/instructions repeatedly over recent days, powering down and restarting watch and iphone, re-downloading the update file. My watch OS update was finally completed successfully. Seems something was fixed on Apple's end, as other's here are reporting recent successful updates as well.
watchOS 10.4 update is stuck on "Preparing...". Please advise.