iCloud sync and update very, very slow

Question

Level 1

19 points

iCloud sync and update very, very slow

Any file operations on iCloud controlled directories take many seconds to minutes to complete, e.g., moving, deleting, even changing directories in Finder. I tried to remove Desktop & Documents from my iCloud sync and make a backup, but the message says to let iCloud finish updating first. That was several days ago and I'm only 25% done. I have a very good internet connection (350+ mb/sec), a half empty hard drive, and more than 1TB on iCloud.

This has been happening since I updated to Sonoma 14.4.1. Nothing else has changed in my setup, no new devices, new directories, nothing.

What's going on?

Thank you,

A very frustrated Apple customer.

MacBook Pro 15″, macOS 10.12

Posted on Apr 12, 2024 10:44 AM

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Answer 1

Best reply

Bo.Lasater Author

Level 1

19 points

Apr 14, 2024 10:50 AM in response to LuizFr

Thank you! I think I'm a victim of the issues described in the article. Not sure what the solution is, though. I would love some guidance from the company that created this mess and to whom I have paid many 10s of thousands of $s to in my career. :)

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Answer 2

muguy

Level 9

76,075 points

Apr 15, 2024 6:49 AM in response to Bo.Lasater

Easiest fix is to drag the folders/files into a location that does not sync. Then, move the items back if you wish to continue syncing.

you could also try restarting in safe mode and see if your issue is present.

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Answer 3

Bo.Lasater Author

Level 1

19 points

Apr 24, 2024 12:12 PM in response to LuizFr

Thanks, Luiz.

Yes, I read the article and I think it explains my issue to the extent I can understand it. I would really, really like some guidance from Apple on how to fix it.

Right now, I'm trying to work outside of iCloud synced files, but the moment I touch or look at any of them, I grind to a halt.

Bo

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