Cellular data dysfunction

After the last update I can’t use my cellular data. Sometimes it doesn’t have the 5G indication and even if it has the 5G indication, I don’t have internet connection. I have also done a reset in network services but still the problem remains. What else can I do ? I own an iPhone 12.

iPhone 12, iOS 17

Posted on Apr 13, 2024 1:10 AM

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5 replies

Apr 13, 2024 1:15 AM in response to panagiotis23

E, 2G, 3G, 4G, LTE, VoLTE, 5G all are Carrier Specific features. Contact your Carrier (Cellular Service Provider), the agency that issued the SIM / eSIM to you. About the LTE options on your iPhone - Apple Support (IN)


See the Pic below and explanations thereof




The pic below is self-explanatory



However iPhone model specific feature is listed here --> Identify your iPhone model - Apple Support . and tap on "See the Technical Specs for Model XXXXXX" under each model and Scroll down to "Cellular and Wireless" section.



Know it here --> All about G, E, 3G, H, H+, 4G, VoLTE, 5GE and 5G symbols ...

Apr 13, 2024 1:14 AM in response to panagiotis23

panagiotis23 wrote:

After the last update I can’t use my cellular data.

Which update are you referring to? 


  1. iOS Update? Which Version? Update your iPhone, iPad, or iPod touch - Apple Support
  2. Carrier Update? Contact Carrier. Update your carrier settings on your iPhone or iPad - Apple Support
  3. Update your payment method: If you need to change or update your Apple ID payment ...
  4. App Update? Which App? Contact App Developer? How to contact an app developer - Apple Support
  5. Update your Apple Card account information: Update your Apple Card account information
  6. Apple News Update? --> Read the latest headlines in the Apple News app - Apple ...


Apr 13, 2024 1:15 AM in response to panagiotis23

It's not always the iOS update's fault!  Many things can cause phone problems.  If you tell people you think it's an iOS update, it might make it harder to fix or find a solution for the real issue.


Remember, the right question often leads to the solution!



iOS updates aim to enhance user experience, boost security, and fix bugs rather than disrupt core features. The majority of the issues after updates might stem from underlying, unmentioned factors. Updates won't typically alter personal data but may refine settings or features. Backup before major updates for safety. Review Apple's update details and backup advice for a smooth process.


Kindly consider checking your settings and addressing any device issues before attributing the issue to external factors. This could be a pure coincidence that the iOS update affected the iPhone functions.


Before initiating a standard iOS update, it's advisable to create a backup. Have you completed this step? If yes, proceed with the restoration from the backup.



See what each update does: About iOS 17 Updates, About iOS 16 Updates, About iOS 15 Updates, About iOS 14 Updates, About iOS 13 Updates, About iOS 12 Updates, and so on...



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Cellular data dysfunction

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