My macbook shut down itself at 65% and turn on to be 10% or 1%

my mac shut down at 60% or 50% and it cant be opened without the charger and when I turn it on it will be 1% or 10% but I noticed that it charge quickly and that is unusual like in 1 min it will be back at 65% so this time when it shut down I turn it on with the charger and then unplug it then it shut down and when I turned it on it was 65% and then shut down again. the issue that I don't know how to fix it I went to apple and they put it in there labs for a week and told me there is nothing wrong, I reinstalled macos and used the apple diagnostics but nothing worked and still got the issue.



MacBook Pro 14″, macOS 14.4

Posted on Apr 13, 2024 10:10 AM

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4 replies

Apr 16, 2024 5:45 PM in response to dexwert85

The macOS System log now only shows the "Boot_time" entries. You may get codes when using the command line "log" utility, but the macOS logs are not much use for troubleshooting these days.


Try running the Apple Diagnostics to see if any hardware issues are detected.


Unfortunately many battery failures are hard to detect. I had to develop a special test to try to analyze the battery information to better identify a bad batteries in my organization's laptops.


FYI, you may see a different battery condition just before the laptop powers off or when you power on the laptop after such an incident.


What is the exact model of your laptop? You can get this information by clicking the Apple menu and selecting "About This Mac".


Edit: And what is the battery cycle count? You can get that information from the System Profiler's Power pane which can be accessed by Option-clicking on the Apple menu and selecting the first item. You may want to run the third party app Coconut Battery and post a screenshot of its screen (this will also include the cycle count if you click the "Battery Info" button). If you leave Coconut Battery running, then it may maintain a daily history of the battery information....maybe you will get lucky & it will show the battery's Full Charge Capacity (FCC) at a significantly lower value.

Apr 18, 2024 7:10 AM in response to HWTech

I used Apple Diagnostics and I got ADP000 no issue found, my mac model is macbook pro m1 pro 14 inch 2021 16GB memory macos 14.4.1

cycle count is 152

maximum capacity 92


what I did before to fix it:

erase the mac

reinstall macos

use safe mode

and nothing worked but why when I gave it to apple they told me the computer has nothing wrong like apple Diagnostics

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My macbook shut down itself at 65% and turn on to be 10% or 1%

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