When I try to access att.com from MacBook or iPad I get a screen that says "Something gone wrong" connect to wifi or try later.
Both devices are using wifi.
I called Att and they said use Chrome.
Do I really have to use a different browser?
MacBook Pro 16″, macOS 14.4
Are you logged into iCloud and have Private Relay enabled? I'm experiencing the same issue with it on, but if I turn it off, I can get to AT&T's login page.
M3 MB Air running 14.4.1
Are you logged into iCloud and have Private Relay enabled? I'm experiencing the same issue with it on, but if I turn it off, I can get to AT&T's login page.
M3 MB Air running 14.4.1
I had the Privacy Hide IP Address setting set to Websites and Trackers. I changed it to Trackers only and shazam! Now it works.
Thank you so much for this solution. I had same problem. Turning off Private Relay (which I changed on my phone) corrected the problem on my iMac. (I selected "Turn off for the day.) I will do that when I need to access att.com/myatt.
Go to Safari pulldown menu > Settings... > Privacy > unselect Hide IP address. Should then work.
Yes...I have called AT&T and they said to use another browser. I tried with Chrome and worked fine. There is a reason I don't have anymore AT&T services other than Directv.
Can you access it using Chrome?
Have you tried Safari menu > Clear History on your Mac?
Restart your router and try again. I have no problem accessing ATT. Are you using any VPN service or have Content Blockers installed on Safari?
I suspect it is AT&T but can't say that for certain. I am able to access ATT.com with no issues using the current version of Safari (but I am not signing into an account there).
Can you access the site without signing in?
Can you access it using Chrome?
Thanks!
That was the exact fix for me.
it had been driving me nuts for some streaming apps that use my AT&T login to validate access.
They say they support Safari and I can access their site with no issues using Safari. Also see: https://www.att.com/support/article/email-support/KM1063685/
But sometimes trying another browser is the easiest solution and may also help you find out if the browser really is th source of the issue.
I have the same problem on a MacBook and iPad. Both a using the most current versions of OS.
My real question is this a Apple situation or a AT&T?
I don't even get to log in page. I get the something went wrong message before any pages load.
Yes, still have same problem. I have also tried a restart on both devices and still have problem
No VPN or content blockers. I have restarted the Starlink router.
Thank you! I will try that.
Why can't I access ATT.com using Safari
