Erase All Content and Settings - What next?
I have set up a new iphone. To send back to my carrier they recc'd the Erase All Content and Settings button. However after following steps 1 & 2, step 3 asks me to login to my iCloud ID again. After logging in, as per usual, I receive a notification that my iCloud is being logged into and a six-digit code pops up on my screen. This is the issue: the phone that I am trying to erase is not providing a type in area for the code I am receiving on the new one & the old one just freezes on the same page. Multiple members of my family upgraded their phone at the same time yet I am the only one to run into this problem. My carrier has provided no solutions but I need to wipe it so I can trade-in and get money off my new phone. HELPPP!!
iPhone 13 Pro Max