While watching a series on Hulu, my iPad froze on an ad and will not log down or restart. I’ve tried holding the power and volume button with no luck. :(
Due to the iPad being frozen, I am unable to access the serial number to enter for apple support. :(
Hi what did u end up doing to solve your issue? same thing just happened to me watching hulu as well. dumb t mobile ad
Hi what did u end up doing to solve your issue? same thing just happened to me watching hulu as well. dumb t mobile ad
saraxcarolyn wrote:
Hi what did u end up doing to solve your issue? same thing just happened to me watching hulu as well. dumb t mobile ad
Forced-restart your iPad:
Force restart iPad (models with Face ID or with Touch ID in the top button)
If your iPad doesn’t have the Home button, do the following:
Force restart iPad (models with the Home button)
Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
If you haven’t already, try the forced-restart:
You can get the serial number by logging into AppleID.Apple.Com using the associated Apple ID and looking under the devices section.
iPad is frozen on app and will not restart.
