iPad is frozen on app and will not restart.

saraxcarolyn wrote:

Hi what did u end up doing to solve your issue? same thing just happened to me watching hulu as well. dumb t mobile ad

Forced-restart your iPad:

Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

1. Press and quickly release the volume button nearest to the top button.
2. Press and quickly release the volume button farthest from the top button.
3. Press and hold the top button.
4. When the Apple logo appears, release the top button.

Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.

If you haven’t already, try the forced-restart:

• Force restart iPad - Apple Support

You can get the serial number by logging into AppleID.Apple.Com using the associated Apple ID and looking under the devices section.

Hi what did u end up doing to solve your issue? same thing just happened to me watching hulu as well. dumb t mobile ad