The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
iTunes isn’t downloading previously purchased songs or new ones. Just says “preparing to download”
iPhone 12, iOS 17
NJones9 wrote:
iTunes isn’t downloading previously purchased songs or new ones. Just says “preparing to download”
Try signing out, then back in to the App Store in Settings > [your name] > Media & Purchases > 'Sign Out'.
iTunes not downloading
