I was sent apple cash from a family member, why is the status pending? I have it set up to automatically accept payments.

I was sent an Apple Cash payment from a family member last night around 9 PM. I have my settings set up to automatically accept payments but it is showing as pending currently. My family member has not sent Apple Cash before so I’m not sure if this is something on their end.

Posted on Apr 16, 2024 3:47 AM

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Posted on Apr 16, 2024 4:37 AM

The size of the transfer and never having used the service may require additional verification. The sender will need to review the information in the Apple Support article below and the contact an Apple Cash Specialist at Green Dot Bank.


Identity verification for Apple Card or Apple Cash - Apple Support


Apple Cash is a service that’s administered by Green Dot Bank. Contact an Apple Cash Specialist at Green Dot Bank by calling (877)-233-8552 or by calling 1-800-MY-APPLE


https://applecash.greendot.com/termsconditions/


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Question marked as Top-ranking reply

Apr 16, 2024 4:37 AM in response to tayreylani

The size of the transfer and never having used the service may require additional verification. The sender will need to review the information in the Apple Support article below and the contact an Apple Cash Specialist at Green Dot Bank.


Identity verification for Apple Card or Apple Cash - Apple Support


Apple Cash is a service that’s administered by Green Dot Bank. Contact an Apple Cash Specialist at Green Dot Bank by calling (877)-233-8552 or by calling 1-800-MY-APPLE


https://applecash.greendot.com/termsconditions/


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I was sent apple cash from a family member, why is the status pending? I have it set up to automatically accept payments.

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