I have a iPad
version iOS 9.3.6 and it is in Activation lock mode the problem is that I don't remember my iCloud id and my password even do I have an iPhone but is a different iCloud id. What can I do to resolve this?
iPad, iOS 9
If you are using different AppleIDs with your iPad and iPhone, the AppleID used with your iPhone will be of no relevance whatsoever to recovery of your iPad.
Activation Lock
Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be satisfied:
Activation Lock for iPhone, iPad, and iPod touch - Apple Support
Turn off Activation Lock – Apple Support
As you will discover, unless you are the owner of the AppleID that was last used to activate the device, you’ll not be able to defeat or bypass the Activation Lock. With documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple may be prepared to assist - otherwise they and nobody here will be able to help you.
If you have the necessary documentation, Apple have introduced a portal though which you may be able to request release of an Activation Lock:
How to remove Activation Lock - Apple Support & start an Activation Lock support request.
AppleID
You may also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:
To recover your credentials, you’ll need access to one of the following:
More information about recovery of your AppleID and associated Password:
If you are using different AppleIDs with your iPad and iPhone, the AppleID used with your iPhone will be of no relevance whatsoever to recovery of your iPad.
Activation Lock
Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be satisfied:
Activation Lock for iPhone, iPad, and iPod touch - Apple Support
Turn off Activation Lock – Apple Support
As you will discover, unless you are the owner of the AppleID that was last used to activate the device, you’ll not be able to defeat or bypass the Activation Lock. With documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple may be prepared to assist - otherwise they and nobody here will be able to help you.
If you have the necessary documentation, Apple have introduced a portal though which you may be able to request release of an Activation Lock:
How to remove Activation Lock - Apple Support & start an Activation Lock support request.
AppleID
You may also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:
To recover your credentials, you’ll need access to one of the following:
More information about recovery of your AppleID and associated Password:
I have an iPad that is iOs 9.3.6 and is in Activation lock help I don'.t remember my icloud form the iPad the thing is that I have an iPhone but is a different icloud what can I do.
