Can’t install apps on my IPhone 13 Pro

In the past when I wanted to download an app, I would be prompted to tap the side of my phone and it would allow the download process to occur. Now, it asks me to put in my password. After I do, it appears that it is going to download the app because the little circle appears to show the download starting and then immediately the screen closes and then prompts me to put in my Apple password again. If i do, then it goes into a loop.

It appears that I have plenty space on the phone.

I have turned off the phone several times.

I am using IOS 17.4.1


Any thoughts?

iPhone 13 Pro, iOS 17

Posted on Apr 16, 2024 4:49 AM

Reply
3 replies

Apr 16, 2024 9:16 AM in response to BillWe

BillWe wrote:

In the past when I wanted to download an app, I would be prompted to tap the side of my phone and it would allow the download process to occur. Now, it asks me to put in my password. After I do, it appears that it is going to download the app because the little circle appears to show the download starting and then immediately the screen closes and then prompts me to put in my Apple password again. If i do, then it goes into a loop.
It appears that I have plenty space on the phone.
I have turned off the phone several times.
I am using IOS 17.4.1

Any thoughts?

Try signing out/back in to the store in Settings > [your name] > Media & Purchases > Sign Out.

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Can’t install apps on my IPhone 13 Pro

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