Im getting error code 2002 on my Ipad when I try to open Microsoft office 365 app. App will not load

I have a new Ipad and for some reason I cannot get the Office 365 app to work. I tried everything I have read on line but nothing works. What can I do.

1. I uninstalled and reinstalled ( then restarted)
2. I disabled all restrictions and screen time
3. I am able to log in on line but not in the app
4. I reset the account as per instructions

And Im sure there are many others I tried.

Please Help