Apple Event: May 7th at 7 am PT

Ipad 10 Home Screen: duplicate icon remains when moving apps and bookmarks to folders.

On my new iPad 10 homescreen, when I move my apps or bookmarks to folders, they don’t actually move, they are just duplicated, and if I delete the ‘moved’ one, it deletes both of them. Is there a setting for this that I’m missing? Or some other solution? It’s driving me crazy, plus my homescreens are getting ridiculously full. I don’t have this issue on my iPhone. Thank you.

iPad

Posted on Apr 18, 2024 4:34 AM

Reply
3 replies

Apr 18, 2024 4:36 AM in response to Heronmooncloud

Begin with a forced-restart of your iPad - as this will often clear an isolated software issue:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.




If the problem persists after performing the restart, it may be necessary to reset your iPad settings. While this reset will not cause any loss of data, as a precaution, it is always wise to ensure that you have a current iCloud or iTunes backup before performing the reset:

How to back up your iPhone, iPad, and iPod touch - Apple Support


When you are happy to proceed, you can perform the reset from iPad settings:

Settings > General > Transfer or Reset iPad > Reset > Reset All Settings


If the problem still doesn’t clear, the next step is to reset the iPad to factory settings:

Restore your iPhone, iPad, or iPod to factory settings - Apple Support


Otherwise, you would be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively and perhaps easier, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044




Ipad 10 Home Screen: duplicate icon remains when moving apps and bookmarks to folders.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.