Instant messaging frozen on iPhone X

Instant messaging has frozen and i don’t want to have to buy a new phone to resolve the issue

iPhone X, iOS 16

Posted on Apr 18, 2024 8:02 AM

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Question marked as Top-ranking reply

Posted on Apr 18, 2024 8:06 AM

Force restart the iPhone. It will take a couple of attempts to get the speed and sequence of the key presses correct and the last step of holding the side button until the Apple logo appears could take up to 20 seconds. Ignore anything else you see on the screen during this time until you see the Apple logo:

Force restart iPhone - Apple Support


Are you using the standard Messages app or another one?

3 replies
Question marked as Top-ranking reply

Apr 18, 2024 8:06 AM in response to larraine

Force restart the iPhone. It will take a couple of attempts to get the speed and sequence of the key presses correct and the last step of holding the side button until the Apple logo appears could take up to 20 seconds. Ignore anything else you see on the screen during this time until you see the Apple logo:

Force restart iPhone - Apple Support


Are you using the standard Messages app or another one?

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Instant messaging frozen on iPhone X

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