Macbook air cursor stuck in top left

i left my macbook on at night while charging because i fell asleep while charging i woke up and my macbook keeps turning on and off and the cursor is stuck in the top left ive tried SMC reset and NVRAM reset and i'm now just in safe mode the cursors stuck there too i don't know how to fix it

Posted on Apr 20, 2024 4:15 AM

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5 replies

Apr 21, 2024 7:01 AM in response to jay_ruins_devices

Hello, and thank you for reaching out in the Apple Community.


Did you try checking if "Ignore accidental trackpad input" is enabled? Just go to "Accessibility", "Mouse Pointer", and check if "Mouse Keys" are enabled. If it is, please disable it.


If the problem continues, I only could assume it may be the hardware issue of your Mac. Try running diagnostics mode in recovery mode.


If none of the solutions work, please take you apple device to Apple Support: Official Apple Support


Thanks

Apr 20, 2024 10:26 PM in response to jay_ruins_devices

Did you try simply restarting the Mac? This may be caused due to damaged track pad.


The most common reason this happens is because "Ignore accidental trackpad input" is enabled. So please check if "Ignore accidental trackpad input" is enabled. This function disables your trackpad to prevent accidental inputs. To disable it, locate to accessibilities or press on the option key for 5 times


Try to enter to recovery mode and run diagnostic test to see wether there are any problems with your Mac.

Also, try updating your Mac to the newest version.


If you can't find out anything, please take your Mac to apple support.


To use your Mac normally (if you have no plans to fix your Mac, or have a tight schedule), try using the "head pointer" function (controls the pointer with your head) or connect to a bluetooth mouse.


If none of them actually worked, also try backing up your hard disk and reset your Mac. (Maybe erasing the whole disk and reinstalling the OS)


Thank you for reaching out at Apple Community


Apr 20, 2024 10:22 PM in response to jay_ruins_devices

jay_ruins_devices Said:

"Macbook air cursor stuck in top left: i left my macbook on at night while charging because i fell asleep while charging i woke up and my macbook keeps turning on and off and the cursor is stuck in the top left ive tried SMC reset and NVRAM reset and i'm now just in safe mode the cursors stuck there too i don't know how to fix it"

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Troubleshooting the Cursor:

Report back if anything here does the trick...

A. Visit these Apples Site:


B. Frozen Windows:

See if you need to close any not responding apps. Use my User Tip: [command+tab] Use it to Access your Mac when Something is Not Responding - Apple Community

Apr 21, 2024 3:31 PM in response to jay_ruins_devices

jay_ruins_devices Said:

"i bought a usb keyboard and a mouse both of them are working but i don't know what to do now how do i fix it also i can login but after like 2 seconds the screen turns off again and i have to login again"

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Use the Reset Buttons:

If these have reset buttons, then hold down those for a few moments, seeing if you get a prompt to pair these.

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Macbook air cursor stuck in top left

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