Garbled Text When Pasting Facebook Private Messages into Notes App

When copying Chinese characters typed into a Facebook private message and pasting them into Notes, the characters become garbled. Even trying to change the font doesn't fix it. Then, you notice that on the left side of the Notes app, there's Google Keep. You try the same process there, and the Chinese characters appear normal! Going back to iCloud Notes and trying again, the Chinese characters remain garbled (all this using Google Chrome browser).

You decide to try a different browser. In Safari, when you copy a Facebook private message with Chinese characters and paste it into Notes, the characters appear normal! This has never happened before; regardless of the browser used, copying and pasting was always fine. Now, it's inconsistent and difficult to use. You wonder, is it an Apple bug or a Google Chrome bug?

P.S. I'm using a MacBook Pro M1, system version: macOS Sonoma 14.4.1. Has anyone else encountered this issue?

MacBook Pro 13″, macOS 14.4

Posted on Apr 20, 2024 5:22 AM

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Question marked as Top-ranking reply

Posted on Apr 27, 2024 3:33 AM

Last week, I conducted cross-referencing tests on this bug and confirmed that it was indeed a bug in Google Chrome. So, I reported this issue to them. Today, I discovered that there is an updated version of Google Chrome available. After updating, I tested the same issue again and found that the bug has been resolved. Note: Google Chrome version 124.0.6367.91 (official version) (arm64).

Thank you!

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Question marked as Top-ranking reply

Apr 27, 2024 3:33 AM in response to Community User

Last week, I conducted cross-referencing tests on this bug and confirmed that it was indeed a bug in Google Chrome. So, I reported this issue to them. Today, I discovered that there is an updated version of Google Chrome available. After updating, I tested the same issue again and found that the bug has been resolved. Note: Google Chrome version 124.0.6367.91 (official version) (arm64).

Thank you!

Apr 24, 2024 8:37 AM in response to yuchu16

This inconsistency in behavior suggests that there may be a compatibility issue between Google Chrome and the Notes app when dealing with certain character encodings or text formats. It's possible that Google Chrome is not handling the text encoding correctly when copying from Facebook and pasting into Notes.


One potential workaround could be to try a different method of copying and pasting the text. For example, you could try copying the text from Facebook, pasting it into a plain text editor like TextEdit, and then copying it from there and pasting it into Notes. This may help to strip away any formatting or encoding issues that could be causing the problem.


Additionally, you could consider reaching out to Official Apple Support or reporting the issue to Google Chrome Support to see if they're aware of any compatibility issues and if there are any known solutions or workarounds.



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Garbled Text When Pasting Facebook Private Messages into Notes App

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