The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I just bought the iPhone 15 pro max. It has a dual sim, but no option to add "eSim". What could be the reason?
After searching online I can see the model 15 pro max model MU683LL/A does support to add eSim.
iPhone 15 Pro Max, iOS 17
The LL/A indicates it was sold in the US.
Devices sold in the US do not have a physical SIM slot at all.
If yours has a physical SIM slot, it can not be a US market device.
Where, exactly, did you get it and who is your cellular carrier?
The LL/A indicates it was sold in the US.
Devices sold in the US do not have a physical SIM slot at all.
If yours has a physical SIM slot, it can not be a US market device.
Where, exactly, did you get it and who is your cellular carrier?
I can not see the "add eSim" option on my iPhone 15 pro max mode MU683LL/A
