I can not see the "add eSim" option on my iPhone 15 pro max mode MU683LL/A

I just bought the iPhone 15 pro max. It has a dual sim, but no option to add "eSim". What could be the reason?


After searching online I can see the model 15 pro max model MU683LL/A does support to add eSim.

iPhone 15 Pro Max, iOS 17

Posted on Apr 20, 2024 11:19 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 20, 2024 11:25 AM

The LL/A indicates it was sold in the US.

Devices sold in the US do not have a physical SIM slot at all.

If yours has a physical SIM slot, it can not be a US market device.


Where, exactly, did you get it and who is your cellular carrier?


1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I can not see the "add eSim" option on my iPhone 15 pro max mode MU683LL/A

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.