My AirPod case won’t hold a charge but they will charge my AirPods

evelyn.nicole Said:

"My AirPod case won’t hold a charge but they will charge my AirPods: My actual AirPods case won’t hold a charge but if it’s connected to the power cord they will charge my AirPods. When I check the charge by holding it close to my iPhone it says the charge is at 99% and then immediately goes down to a 0% charge"

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Troubleshooting AirPods Charge:



How to Fix This:

Try troubleshooting the power manually...

A. A Few Links to Visit:

• Start Here: Charge your AirPods with Charging Case and Learn about Battery Life - Apple Support

• If your AirPods Won’t Charge - Apple Support

• How to Clean your AirPods and EarPods - Apple Support

B. Try the Following Tasks:

• Hold Down the Button on the case for about 15 seconds.

• Use an Apple Brand Cable - not a third party one - cool though it may look, a fabric, third-part cable would likely tear - (Apple cable's are plastic and are intended for Apple)

• Remove the AirPod from the Case, then place it back in the charger. Perhaps it need to resync with he charger.