When I hit area to rent it refers me to area which says hit and rent. Say the same time a message in upper left says tap twice. The area in upper left has an arrow that goes in and out. After doing all of this still unable to rent movie. Have downward instructions numerous times with same result. Please help!!!
iPad, iOS 10
On what device is this happening? (Not iPad on iOS 10.)
… area which says hit and rent. Say the same time a message in upper left says tap twice. The area in upper left has an arrow that goes in and out.
This would happen on devices with Face ID, like a modern iPhone or iPad Pro. After double-clicking the side-button, the Face ID scanner would try to scan your face for authentication of the purchase — if you have Face ID set up. So keep the front-facing camera pointed at your face, and hold reasonably still for a few seconds. The Face ID symbol at the bottom of the screen would animate for the scan, then change into a checkmark when confirmed.
iPhone and iPad models that support Face ID - Apple Support
On what device is this happening? (Not iPad on iOS 10.)
… area which says hit and rent. Say the same time a message in upper left says tap twice. The area in upper left has an arrow that goes in and out.
This would happen on devices with Face ID, like a modern iPhone or iPad Pro. After double-clicking the side-button, the Face ID scanner would try to scan your face for authentication of the purchase — if you have Face ID set up. So keep the front-facing camera pointed at your face, and hold reasonably still for a few seconds. The Face ID symbol at the bottom of the screen would animate for the scan, then change into a checkmark when confirmed.
iPhone and iPad models that support Face ID - Apple Support
Trouble renting a movie on Apple TV.
