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I was recently going to buy sketchers, and went to go pay for them and it said it was declined for $98 dollars with my apple cash. I had plenty of money in there and noticed they still charged me with no confirmation email. So i went to purchase it again and it declined again. Now im down $200, will i get my refund back? Do i have to wait a bit for it to come back or report an issue under wallet?
Usually, the best way to resolve this is through the merchant and request a refund. If they refuse or ignore your request then raise the issue with an Apple Cash specialist at Green Dot Bank.
Apple Cash is a service that’s administered by Green Dot Bank. Contact an Apple Cash Specialist at Green Dot Bank by calling (877)-233-8552 or by calling 1-800-MY-APPLE
You payment method was Apple Cash?
Yes apple cash
I called them and they told me since it was declined, it will come back into my account, if not then ill call the apple cash number, thank you!
That’s how it supposed to work and you updated the merchant so you should be good to go. Have a great day!
Apple pay was declined but I was charged by sketchers with no confirmation email
