I recently made a transaction with Apple Pay it was 60$. The transaction couldn’t go through because of fraud but they took out the money out of my Apple wallet. And now when they’re trying to refund the money it supposedly won’t let them refund my money back to my apple wallet anyone that can help? This happened at a gas station
[Re-Titled by Moderator]
iPhone 13 Pro Max, iOS 17
You can reach out to an Apple Cash Specialist at Green Dot Bank at request a dispute. Please use the contact information below.
Apple Cash is a service that’s administered by Green Dot Bank. Contact an Apple Cash Specialist at Green Dot Bank by calling (877)-233-8552 or by calling 1-800-MY-APPLE
You can reach out to an Apple Cash Specialist at Green Dot Bank at request a dispute. Please use the contact information below.
Apple Cash is a service that’s administered by Green Dot Bank. Contact an Apple Cash Specialist at Green Dot Bank by calling (877)-233-8552 or by calling 1-800-MY-APPLE
What card was used as the payment method? You have the option of filing a dispute with the bank that issued the credit or debit used, or request a refund with the merchant. Merchants generally don’t want a dispute, it costs them additional time and expenses to defend against a dispute. You shouldn’t do both at the same time, but once you’ve exhausted the refund request process, go ahead and dispute the transaction. Doing both at the same time can sometimes lead to fraud situations if both the refund and dispute are approved.
Apple Pay is just the pipeline or system through which the data for the original transaction was conducted. The refund if approved will go directly from the merchants bank to your credit card bank as a credit. If you go the dispute route the amount of the transaction will immediately be credited to your account. If you lose the dispute the credit to your account will be reversed.
I already responded to you with the resolution to your issue.
>>You can reach out to an Apple Cash Specialist at Green Dot Bank at request a dispute. Please use the contact information below.
Apple Cash is a service that’s administered by Green Dot Bank. Contact an Apple Cash Specialist at Green Dot Bank by calling (877)-233-8552 or by calling 1-800-MY-APPLE
I added money to my Apple wallet so it was paid through Apple Pay i didn’t use an actual card bank card
Presumably you mean that you used AppleCash ???
Yes i used Apple Cash
How can I get a refund for a failed Apple Pay transaction?
