You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Evermore91 Author

Level 1

4 points

Problem syncing local files from Apple Music Windows to iPhone (Error 4007)

Hello,

It’s been a few days now that I can’t sync my local files on my iPhone from my Windows App Apple Music.

The syncing starts and goes on for about 10 minutes, then I have a message saying "Genius results can’t be updated right now. An unknown error occurred (4007)."

what can I do ? It used to work fine, but all of a sudden it didn’t. I’ve tried logging out and logging in, delete the app then reinstall it, delete my library and starting a new one…. It’s ******* me off as I usually love Apple Music but it can’t be very useful now that it seems broken.

here’s the screencap of the message (in French sorry lol)

Posted on Apr 22, 2024 10:49 PM

Problem syncing local files from Apple Music Windows to iPhone (Error 4007)

Similar questions