Bluetooth mouse freezes intermittently on my Mac

My mouse freezes after a little use. Blue tooth is turned on. Batteries are fresh. it tends to occur intermittently,


[Re-Titled by Moderator]

iMac 21.5″, macOS 12.7

Posted on Apr 24, 2024 12:41 PM

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Question marked as Top-ranking reply

Posted on Apr 24, 2024 12:51 PM

On your Mac, choose Apple menu  > Shut Down.

Wait for your Mac to shut down completely. A Mac is completely shut down when the screen is black and any lights (including in the Touch Bar) are off.

Press and hold the power button on your Mac until “Loading startup options” appears.

Select a volume.

Press and hold the Shift key, then click Continue in Safe Mode.

The computer restarts automatically. When the login window appears, you should see “Safe Boot” in the menu bar.

Does the problem occur in Safe Mode? 


Restart normally.


Are you running any VPN, Anti-Virus, or Cleaning apps?



1 reply
Question marked as Top-ranking reply

Apr 24, 2024 12:51 PM in response to nilgoow1956

On your Mac, choose Apple menu  > Shut Down.

Wait for your Mac to shut down completely. A Mac is completely shut down when the screen is black and any lights (including in the Touch Bar) are off.

Press and hold the power button on your Mac until “Loading startup options” appears.

Select a volume.

Press and hold the Shift key, then click Continue in Safe Mode.

The computer restarts automatically. When the login window appears, you should see “Safe Boot” in the menu bar.

Does the problem occur in Safe Mode? 


Restart normally.


Are you running any VPN, Anti-Virus, or Cleaning apps?



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Bluetooth mouse freezes intermittently on my Mac

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