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kernel panics

This system has experienced kernel panics. This could be a sign of hardware failure.


My computer was in storage for over 2 years. When I turned it on, it would not boot, rather restart. I deleted the hard drive data and reinstalled the OS. But I still have issues. Any idea what this could be?



Posted on Apr 25, 2024 9:47 AM

Reply
2 replies

Apr 25, 2024 11:08 AM in response to stevenmahoney

Diagnostics Information (past 60 days):

2024-04-25 16:35:00 /Library/Logs/DiagnosticReports/ProxiedDevice-Bridge/eligibilityd-2024-04-25-163320.ips - Crash (194 times)

First occurrence: 2024-04-25 16:33:20


Have you applied all software updates available?


¿got backups?


PROVIDED you have Trusted backups, consider a firmware restore:


How to revive or restore Mac firmware - Apple Support



.



Apr 26, 2024 8:14 AM in response to stevenmahoney

ProxiedDevice-Bridge


quoting my colleague HWTech:


Those "ProxiedDevice-Bridge" panic logs usually indicate a bad Logic Board. The "ProxiedDevice-Bridge" stuff has to do with the T2 security chip on the 2018-2020 Intel Macs. The T2 chip gets special software uploaded to it and this software is crashing. At least that is my understanding anyway since I haven't seen too much mentioned about it. Other than seeing lots of these types of crash reports on the 2018-2020 Intel Macs.


Try running the Apple Diagnostics to see if any hardware issues are detected. Unfortunately the diagnostics rarely detect hardware issues, but it never hurts to try. Showing Apple the diagnostics reported a problem will be the easiest way to convince Apple a hardware issue exists.


________

if no issues detected by the diagnostic, you will need Apple Support to connect you to a support specialist to read your panic reports and do an official interpretation. Apple Support can read what you have already posted if you tell them where it is, but they do not take our conclusions at face value.


Support


I recommend you NOT visit the Genius Bar COLD unless you can replicate the issue on demand. Otherwise, they will run their diagnostics overnight, and return your Mac (unprepared) tomorrow "no problems detected".

kernel panics

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