iPhone 13 suddenly decided not to send certain photos indicating MMS messaging is not turned on. It is turned on, phone has been turned on and off a number of times and Network Settings have been reset. Problem still exists. I do have a new carrier and spent much time with their tech support only to have them say the problem is my phone not their service.
iPhone 13, iOS 17
razmee209
I fixed it myself! Not sure if all the items I changed were the culprit but 1) On my messages I changed the Send & Receive to my phone # (it was set to my email) and 2) on my camera settings, the composition was on for Grid and Level and I turned those off. Bingo! Photo went through. Although I am still perplexed as to why this particular photo has a png instead of a jpeg extension.
4490 wrote:
iPhone 13 suddenly decided not to send certain photos indicating MMS messaging is not turned on. It is turned on, phone has been turned on and off a number of times and Network Settings have been reset. Problem still exists. I do have a new carrier and spent much time with their tech support only to have them say the problem is my phone not their service.
Sorry MMS is your phone carrier feature, as you just started having issue when you switch to a new carrier. Nothing to do with Apple, escalate the issue with your new carrier specifically speak to a tech.
4490 wrote:
I spent quite a bit of time yesterday with their IT people. Today I tried sending the same attachment from my husband's phone (he has the same carrier) and his phone sent it.
Keep escalating the issue with them, again MMS is their feature not Apples.
I spent quite a bit of time yesterday with their IT people. Today I tried sending the same attachment from my husband's phone (he has the same carrier) and his phone sent it.
Okay, I will try again and I'll let you know if it gets resolved. Thanks for your time and input.
Okay, I will try again and I'll let you know if it gets resolved. Thanks for your time and input.
MMS messaging not working
