File system very slow; applications appear normal

When I first start up my Mac Studio and start to move files in the Finder, everything works well, but within minutes, moving, renaming and otherwise doing anything with files in Finder windows slows down. The sluggishness increases quickly to the point where I can move nothing -- no file, however small -- without a long wait. The system hangs with the "Preparing to move [filename] dialog on the screen.


Applications appear to work normally: the problem appears to be limited to manipulating files in the Finder.


The Mac Studio is running MacOS 14.4.1 (23E224). I ran a diagnostic of the HD and SSDs and all passed.


Any ideas?

Mac Studio, macOS 14.4

Posted on Apr 26, 2024 6:02 AM

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Question marked as Top-ranking reply

Posted on Apr 27, 2024 8:22 AM

Consider downloading and running this little "discovery" utility, Etrecheck. It changes NOTHING. Etrecheck was developed by senior contributor here, and uses system calls to collect often-needed information.


it contains little tests for speeds of devices, CPU utilization, memory usage, energy usage and a digest of recent problems, in one easy to use package. it does not even need to be Installed. Because less can be learned when your Mac is running great, best time to run is when your problems are actually occurring, if possible.


if you follow the directions faithfully, its report (pre-laundered of all personally-identifiable information) can be "Shared" to the system ClipBoard, then Pasted into an ‘Additional Text’ window in a reply on the forums.


How to use Etrecheck pro for free

http://etrecheck.com

...


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Question marked as Top-ranking reply

Apr 27, 2024 8:22 AM in response to Zardon

Consider downloading and running this little "discovery" utility, Etrecheck. It changes NOTHING. Etrecheck was developed by senior contributor here, and uses system calls to collect often-needed information.


it contains little tests for speeds of devices, CPU utilization, memory usage, energy usage and a digest of recent problems, in one easy to use package. it does not even need to be Installed. Because less can be learned when your Mac is running great, best time to run is when your problems are actually occurring, if possible.


if you follow the directions faithfully, its report (pre-laundered of all personally-identifiable information) can be "Shared" to the system ClipBoard, then Pasted into an ‘Additional Text’ window in a reply on the forums.


How to use Etrecheck pro for free

http://etrecheck.com

...


Apr 27, 2024 12:20 AM in response to Zardon

Are you moving files from the system disk to the HDD? What file system is on this HDD, and HDD model, and what types of files do you usually move (large ones in gigabytes or thousands of small ones)? If your external drive is exFAT, this could be a big problem. In any case, I recommend checking the SMART status of your disk, as it may be degrading (smartmontools, Disk Drill, DriveDX, etc.).

Apr 26, 2024 8:34 AM in response to Zardon

By far the easiest way to cause poor performance, instability, overheating and crashing is to install ANY third-party speeder-uppers, Cleaners, Optimizers, or Virus scanners, or a VPN that you installed yourself. The main reason is that they are relentless in scanning your files, non-stop, looking for virus-like patterns in Everything, or looking for files that have changed. When completed, they do it all again.


¿are you running anything like that?

Apr 28, 2024 10:27 AM in response to Zardon

you also have. a lot of stuff "phoning home" while scanning all your files for any changes. Any third-party file sync-er will be much slower and much more resource intensive than iCloud sync-ing, because it ignores the Mac File System Event store and feels obligated to look at every file to see if it has changed.


You show OneDrive and DropBox launching at login and running continuously. the preferred method is launch when needed, and quit when sync is completed.


also, it appears Day One is constantly 'on the phone' sending stuff to/from the web. That slows everything down.

Apr 27, 2024 1:21 PM in response to Mac Jim ID

If rebuilding the Spotlight Index does not resolve the problem, go to  > System Settings > Siri & Spotlight, and uncheck PDF Documents.


It does take some time to complete the index and sometimes syncing with another source such as OneDrive will compound the problem if the files are constantly changing. If you can stop OneDrive from syncing then that may be another troubleshooting step.

Apr 28, 2024 11:02 AM in response to Grant Bennet-Alder

Yes. I saw that. I removed everything that ran in the background, calling to the Web, and it made no noticeable difference.


I was on the phone today with Apple Support, who confirmed the problems I described, but could not figure out the cause.


This time, I created a new account without first reinstalling the OS, etc., but this time I did not import anything from Time Machine, so the account is brand new and empty; it is tied only into my Apple account and iCloud. The new account works fine.


I will need to reinstall Dropbox eventually.


Reinstalling and Reconfiguring everything is most slow and irritating, but I must get it done by tomorrow.



Apr 27, 2024 8:37 AM in response to Zardon

Without providing the free EtreCheck report as already been suggested, there is no way anyone will be able to tell what is installed on your computer that is causing the slowdown. The report also includes information about your drive speed and processes that are consuming too many resources. To avoid just throwing out guesses of any possible cause or software conflict, post the report and you are more likely to get the answer quickly.

Apr 27, 2024 1:03 PM in response to Grant Bennet-Alder

Grant Bennet-Alder wrote:

I am very surprised to see TWO processes with the same name, one from Apple, one Unsigned:

Top Processes Snapshot by Energy Use:
    Process (count) Energy (0-100) (Source - Location)
    CGPDFService (10) 15 (Not signed)
    CGPDFService (21) 11 (Apple)
    mdworker_shared (28) 6 (Not signed)

Yes, I also saw that mdworker_shared shows up as Not Signed and it is usually signed by Apple for Spotlight indexing.

Apr 27, 2024 12:28 PM in response to Zardon

I am very surprised to see TWO processes with the same name, one from Apple, one Unsigned:


Top Processes Snapshot by Energy Use:

    Process (count) Energy (0-100) (Source - Location)

    CGPDFService (10) 15 (Not signed)

    CGPDFService (21) 11 (Apple)

    mdworker_shared (28) 6 (Not signed)

    WindowServer 6 (Apple)

    mds_stores 4 (Apple)



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File system very slow; applications appear normal

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