Level 1

6 points

Compass Not Working Properly

13 Pro Max

17.4.1

and

12 Pro Max

17.4.1

and a Apple Watch, ver 10.4 (21T216)

The compass is different, and no repeatable location is or can be produced on any of these devices via the compass.

This issue could contribute to the inaccuracy of Apple Maps.

iPhone 13 Pro Max, iOS 17

Posted on Apr 26, 2024 12:07 PM

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1 reply

Level 10

445,890 points

Apr 27, 2024 1:54 AM in response to bodyKne

If you have either dropped the device accidentally or exposed it to liquid or used it beyond acceptable temperature limits then…

Take your device to an Apple Retail Store or Apple Authorized Service Provider, or contact Apple Support:

Find Locations - Location Selector - Apple

Contact Apple for support and service - Apple Support

Get a Genius Bar Reservation and Apple Support Options - Apple

Contact Genius Bar.

Manage Reservations - My Reservations - Apple

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Compass Not Working Properly

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