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I purchased an iphone 14 on eBay. It is like new, but the ad said "For T-mobile use only." I am now using it with T-mobile. When I asked T-mobile if the phone is locked, they said: 1) it is locked, 2) it is locked due to an unpaid account (not a T-mobile account), and 3) that only Apple can unlock it. Suggestions on unlocking this device?
iPhone 14
Nope, T-Moble is lying to you. Only the carrier it is locked to can unlock the phone.
Honestly, T-Moble is notorious for doing this, you will never get them to unlock it. I would try contacting the seller and try to get you money back.
Everything I've read indicates that if a phone is carrier-locked, only the carrier can remove the lock.
If there is a T-mobile carrier lock on the phone due to an unpaid account with another carrier, that would be rather bizarre – unless, perhaps, the other carrier was one that T-Mobile had acquired, or merged with. But even if that's the case, you'd still need to resolve this with T-mobile.
Two things to keep in mind if you have a cellphone:
1) Only the carrier can lock the phone
2) Only the carrier can unlock the phone
T-mobile says only Apple can unlock my iphone 14
