I forgot my passcode to get into the phone

I forgot the passcode to get into my phone. I have my sister’s iPhone 11 in case I need it.

iPhone 11, iOS 17

Posted on Apr 28, 2024 4:05 PM

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Question marked as Top-ranking reply

Posted on Apr 28, 2024 4:12 PM

Your sister's phone is not required.


The simplest solution is to follow Steps 1-4 in the Apple Support document linked below:


If you forgot your iPhone passcode, use your Mac or PC to reset it - Apple Support


Hopefully, you have a current backup of the phone to restore the data back to the phone after it is reset and erased.


If this appears too complicated for you, best to take the phone to an authorized Apple service shop to let them help out. You can find a list of authorized service shops in your area using this link: Find Locations


You might want to write down the new passcode and keep it in a safe place......even if you are sure that you will never forget it.





2 replies
Question marked as Top-ranking reply

Apr 28, 2024 4:12 PM in response to Deisy1962

Your sister's phone is not required.


The simplest solution is to follow Steps 1-4 in the Apple Support document linked below:


If you forgot your iPhone passcode, use your Mac or PC to reset it - Apple Support


Hopefully, you have a current backup of the phone to restore the data back to the phone after it is reset and erased.


If this appears too complicated for you, best to take the phone to an authorized Apple service shop to let them help out. You can find a list of authorized service shops in your area using this link: Find Locations


You might want to write down the new passcode and keep it in a safe place......even if you are sure that you will never forget it.





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I forgot my passcode to get into the phone

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