Mac book pro - bar light

The touchscreen bar on my Mac Pro 2020 is not lighting up? I tried shutting down and the problem did not get resolved. Please help.



Posted on Apr 30, 2024 7:43 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 30, 2024 9:34 AM

vieclark wrote:

The touchscreen bar on my Mac Pro 2020 is not lighting up? I tried shutting down and the problem did not get resolved. Please help.



Touchbar...(?) Use the Touch Bar on Mac



On a 2020 Intel Mac—

Try resetting the System Management Controller Reset the SMC of your Mac - Apple Support


Try resetting NVRAM/PRAM Reset NVRAM on your Mac - Apple Support


On a Soc M series Mac—


the equivalent Shut down, close the lid 30 secs+ , reboot as normal.

If no resolve try SafeBoot Use safe mode on your Mac - Apple Support to sort anomalies.




if no resolve it typically indicates a hardware issue.


In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple for support and service - Apple Support



1 reply
Question marked as Top-ranking reply

Apr 30, 2024 9:34 AM in response to vieclark

vieclark wrote:

The touchscreen bar on my Mac Pro 2020 is not lighting up? I tried shutting down and the problem did not get resolved. Please help.



Touchbar...(?) Use the Touch Bar on Mac



On a 2020 Intel Mac—

Try resetting the System Management Controller Reset the SMC of your Mac - Apple Support


Try resetting NVRAM/PRAM Reset NVRAM on your Mac - Apple Support


On a Soc M series Mac—


the equivalent Shut down, close the lid 30 secs+ , reboot as normal.

If no resolve try SafeBoot Use safe mode on your Mac - Apple Support to sort anomalies.




if no resolve it typically indicates a hardware issue.


In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple for support and service - Apple Support



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Mac book pro - bar light

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.