​​ ​

The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.


You can continue to find trusted guidance and support on the official Apple Support site. 


We want to thank the community members who have contributed their time and expertise to help others with their Apple products.


How to take 2017 model back to factory settings

2017 mac air died, bought 2024 model, old one came back to life! How do I take the 2017 model back to factory settings so I can give to my daughter?

MacBook Air 13″, macOS 12.7

Posted on Apr 30, 2024 7:14 PM

Question marked as Top-ranking reply

Posted on May 1, 2024 6:23 AM

thinkngal wrote:

2017 mac air died, bought 2024 model, old one came back to life! How do I take the 2017 model back to factory settings so I can give to my daughter?

Follow these instructions:

What to do before you sell, give away, trade in, or recycle your Mac - Apple Support


2 replies

May 1, 2024 6:20 AM in response to thinkngal

1 - Open Recovery mode by holding Command + R on startup.

2 - Once booted into recovery mode, select disk utility from the recovery options window.

3 - In the top right corner of the window, click the button to show all devices.

4 - Select your internal SSD and erase it.

5 - Once erased, quit disk utility and select “Reinstall macOS” from the recovery options menu.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How to take 2017 model back to factory settings

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.