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I am not able to send e-mails using the Mac Mail app on my desktop. I tried sending from an e-mail adres other than iCloud but the arrow remains greyed out. I recently updated the system and it is running now Ventura 13.6.6. How do I solve this?

iMac 27″, macOS 10.12

Posted on May 1, 2024 9:14 AM

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Posted on May 7, 2024 8:55 AM

Hey Totoabaman, refer to the links below to check if they may be of some help to you:



2 replies

May 7, 2024 10:05 AM in response to Totoabaman

If all else fails give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.


NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.


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