iPhone merge call button doesn't work

Merge call button is broken


I call a telephone number and connect.

I push "add" call

I dial a 2nd number and it connects

I press "merge" which is available and NOT grayed out

Nothing happens. The calls do not merge

When I try to go back to the first call it automatically hangs up


Up until today everything worked fine. Yes, I have already tried a hard reset of the phone. Yes, I have tried different telephone numbers. I have tried with WiFi call assist on and off. This software is not working!


iPhone 13 running most up to date software available 17.4.1 - Why update software if it breaks things?

iPhone 13, iOS 17

Posted on May 1, 2024 1:14 PM

Reply
Question marked as Top-ranking reply

Posted on May 1, 2024 2:09 PM

jimmyjames2012 wrote:

Merge call button is broken

I call a telephone number and connect.
I push "add" call
I dial a 2nd number and it connects
I press "merge" which is available and NOT grayed out
Nothing happens. The calls do not merge
When I try to go back to the first call it automatically hangs up

Up until today everything worked fine. Yes, I have already tried a hard reset of the phone. Yes, I have tried different telephone numbers. I have tried with WiFi call assist on and off. This software is not working!

iPhone 13 running most up to date software available 17.4.1 - Why update software if it breaks things?

That is a feature of your phone carrier not Apples, contact them and ask why it isn't working.

2 replies
Question marked as Top-ranking reply

May 1, 2024 2:09 PM in response to jimmyjames2012

jimmyjames2012 wrote:

Merge call button is broken

I call a telephone number and connect.
I push "add" call
I dial a 2nd number and it connects
I press "merge" which is available and NOT grayed out
Nothing happens. The calls do not merge
When I try to go back to the first call it automatically hangs up

Up until today everything worked fine. Yes, I have already tried a hard reset of the phone. Yes, I have tried different telephone numbers. I have tried with WiFi call assist on and off. This software is not working!

iPhone 13 running most up to date software available 17.4.1 - Why update software if it breaks things?

That is a feature of your phone carrier not Apples, contact them and ask why it isn't working.

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iPhone merge call button doesn't work

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