Hi.
I recently had my iPhone 6 recovered and put a touch ID on it. I Never set a passcode as they never asked for one and now when I try to access settings it says I need a passward. I never set one so how am I supposed to know what it is? Kindly help ASAP
[Re-Titled by Moderator]
iPhone 6, iOS 12
To use Touch or Face ID requires a passcode first. Setting a passcode cannot be skipped. This is because the passcode will be needed if the phone is restarted, to update, etc.
If you don’t remember the passcode you set you’ll need to erase using a computer to erase the phone footing the steps at If you forgot your iPhone passcode, use your Mac or PC to reset it - Apple Support
To use Touch or Face ID requires a passcode first. Setting a passcode cannot be skipped. This is because the passcode will be needed if the phone is restarted, to update, etc.
If you don’t remember the passcode you set you’ll need to erase using a computer to erase the phone footing the steps at If you forgot your iPhone passcode, use your Mac or PC to reset it - Apple Support
shoeluvr13 is correct. You could NOT have ever set up Touch ID without first setting up a passcode. And remembering the passcode is VERY important as there are always times you have to enter it, even with Touch ID. You just don't remember it, or didn't believe it was very important, but it is VERY important.
You'll have to follow the directions shoeluvr13 provided to erase your iPhone using a computer.
Are you still able to access your phone with your Touch ID?
Why is my iPhone 6 asking for a passcode when I never set one?
