Hi everyone, I've been having issues with my laptop crashing for the last 2 weeks. I did a software update hoping that would solve the issue but unfortunately it didn't. The report is below. Thanks for any help.
MacBook Pro 13″, macOS 10.14
Perhaps run the third party app EtreCheck and post the complete report here so we can examine it for clues. It is hard to say anything with certainty from viewing a single Kernel Panic log. Bad memory or even more likely a bad memory slot are good possibilities (the memory slot nearest the Bottom Case tends to develop cracked solder joints over time from the Logic Board flexing).
Perhaps run the third party app EtreCheck and post the complete report here so we can examine it for clues. It is hard to say anything with certainty from viewing a single Kernel Panic log. Bad memory or even more likely a bad memory slot are good possibilities (the memory slot nearest the Bottom Case tends to develop cracked solder joints over time from the Logic Board flexing).
MacBook Pro 9,2 is 13-in MacBook Pro from 2012, the last model with user upgradeable RAM. You have 4GB installed out of a maximum 16 GB.
That panic is page fault, a reference to memory not owned by the process making the reference.
it happened in WebKit support for Browsers.
if you are seeing panics "all over the map" for different reasons each time, that is a NON-Trend, which correlates with RAM memory problems. The reason is that MacOS slightly randomizes the load point for system routines (as a hedge against fixed-address attacks) so the problem memory cell moves into a different routine and holds different data the next time it fails.
I don't know for certain.
But the Internet has not changed, and if it did, everybody's computer would crash. only yours does. That pattern suggest, but does not definitively implicate your RAM memory.
By far the easiest way to cause poor performance, instability, overheating and crashing is to install ANY third-party speeder-uppers, Cleaners, Optimizers, or Virus scanners, or a VPN that you installed yourself. The main reason is that they are relentless in scanning your files, non-stop, looking for virus-like patterns in Everything, or looking for files that have changed. When completed, they do it all again.
¿do you have anything like that?
I would be much more concerned about far off the radar VPNs adding Virus pattern scanners. In some cases, virus pattern scanners use crashes "to protect you".
If you can upgrade memory without drawing blood, I recommend you open your Mac and Swap the two RAM modules with each other. This sometimes changes the symptoms.
If in the US or Canada, for under US$40, you could replace both those RAM modules with larger ones:
https://eshop.macsales.com/item/OWC/1600DDR3S16P/
This may make a MODEST difference. The difference will be helpful, but far short of life-changing.
Thank you for responding. My understanding of computers is very basic so I apologize for my lack of full understanding. Are you saying the issue is primarily related to my computer’s memory? Prior to the crashing issues starting I was having issues in Chrome & Safari as I was getting messages about pages not loading properly before the crashes would occur.
Yes. I have the Amazon Web Service VPN. I had to install it for my job. I’m unable to access one of their sites if I’m not logged onto the VPN.
Help reading crash report for MacBook Pro
