Mac’s screen issue

I have MacBook Pro M1, it’s only a month that I purchased MacBook Pro m1 and today I had big frustration with apple, I opened Mac and the screen doesn’t show anything, only dark blue screen and I can blurry see when I move mouse on the screen, what could be the reason? Please help

MacBook Pro 16″

Posted on May 2, 2024 10:20 AM

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Question marked as Top-ranking reply

Posted on May 2, 2024 11:07 AM

megi53 wrote:

I have MacBook Pro M1, it’s only a month that I purchased MacBook Pro m1 and today I had big frustration with apple, I opened Mac and the screen doesn’t show anything, only dark blue screen and I can blurry see when I move mouse on the screen, what could be the reason? Please help


Have you shut down and restarted?


If your Mac starts up to a blank screen (white, black, gray, or blue)

If your Mac starts up to a blank screen - Apple Support



A SafeBoot Use safe mode on your Mac - Apple Support will sort many anomalies


Does a quick disk repair before it fully boots up, and certain system caches get cleared and rebuilt, third party system modifications and system accelerations are disabled.

Login and test. Reboot as normal and test. Caches get rebuilt automatically.


This test will tell you if third party interference; most extensions etc are not loaded in safe boot mode.




On any new purchase you have one-on-one call in support

Customer Support (800) MY–APPLE (800–692–7753)


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2 replies
Question marked as Top-ranking reply

May 2, 2024 11:07 AM in response to megi53

megi53 wrote:

I have MacBook Pro M1, it’s only a month that I purchased MacBook Pro m1 and today I had big frustration with apple, I opened Mac and the screen doesn’t show anything, only dark blue screen and I can blurry see when I move mouse on the screen, what could be the reason? Please help


Have you shut down and restarted?


If your Mac starts up to a blank screen (white, black, gray, or blue)

If your Mac starts up to a blank screen - Apple Support



A SafeBoot Use safe mode on your Mac - Apple Support will sort many anomalies


Does a quick disk repair before it fully boots up, and certain system caches get cleared and rebuilt, third party system modifications and system accelerations are disabled.

Login and test. Reboot as normal and test. Caches get rebuilt automatically.


This test will tell you if third party interference; most extensions etc are not loaded in safe boot mode.




On any new purchase you have one-on-one call in support

Customer Support (800) MY–APPLE (800–692–7753)


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Mac’s screen issue

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