Some keys are not functioning on the MacBook Pro
The F1, 1, q, a, z, and shift Lock key keys do not work on the MacBook Pro, and when I simultaneously press another key with these keys, they work.
Question marked as
bassem1980 wrote:
The F1, 1, q, a, z, and shift Lock key keys do not work on the MacBook Pro, and when I simultaneously press another key with these keys, they work.
Isolated, individual key issue, keys associated in a straight-line, or keys associated on the diagonal like your example —typically indicate a hardware failure.
You can plug in an external keyboard and compare your results.
Keyboards are not repaired they are replaced. This would be a top case replacement which typically includes keyboard, battery, trackpad etc.
In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment
Make an appointment for a "hardware issue"
Genius Bar Reservation and Apple Support Options - Apple
Outside the USA
Contact Apple for support and service - Apple Support
Get your mac repaired and how much will it cost
Mac Repair & Service - Apple Support
Get your Mac ready for service - Apple Support Get your Mac ready for service - Apple Support
Check your coverage
My Support - Official Apple Support
you can verify Full Keyboard Access did not get turned on
>System Settings>Accessibility >Keyboard>Full Keyboard Access>OFF
Navigate your Mac using Full Keyboard Access - Apple Support