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Hello, I need help to check my EtreCheckPro report

Performance: Good


Problem: Beachballing

Description: 

Whenever I tried to access finder(select files) the Beachballing is st

arting and it will end up with no response. Also some apps are not res

ponding


Major Issues:

    Anything that appears on this list needs immediate attention. 


    System extension blocked - There are system extensions awaiting user approval.


Minor Issues:

    These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 


    Apps crashing - There have been numerous app crashes.

    Apps hanging - There have been numerous app hangs.


Hardware Information:

    MacBook Air (M1, 2020)

    MacBook Air Model: MacBookAir10,1

    2.40 GHz Apple M1 (m1) CPU: 8-core

    8 GB RAM - Not upgradeable

    Battery: Health = Normal - Cycle count = 94


System Extensions:

    [Waiting for authorization] Vpnify System Extension - version 1.2.1 (App Store)

        Application: /Applications/Vpnify.app - version 1.2.1 (Not found!)

        Description: This system extension is used to implement firewall and split tunneling


System Launch Daemons:

    [Not Loaded] 44 Apple tasks

    [Loaded] 199 Apple tasks

    [Running] 160 Apple tasks

    [Other] One Apple task


System Launch Agents:

    [Not Loaded] 23 Apple tasks

    [Loaded] 207 Apple tasks

    [Running] 194 Apple tasks


Launch Daemons:

    [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - installed 2024-02-26)

        Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator


    [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc. - installed 2024-02-26)

        Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.SMJobBlessHelper


    [Running] com.adobe.acc.installer.v2.plist (Adobe Inc. - installed 2023-12-19)

        Executable: /Library/PrivilegedHelperTools/com.adobe.acc.installer.v2


    [Not Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2024-03-29)

        Executable: /Library/PrivilegedHelperTools/com.microsoft.autoupdate.helper


    [Not Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Not signed - installed 2024-03-23)


    [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Inc. - installed 2023-12-19)

        Command: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud --showwindow=false --onOSstartup=true


User Launch Agents:

    [Loaded] com.google.GoogleUpdater.wake.plist (Google LLC - installed 2024-04-30)

        Command: ~/Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2


User Login Items:

    [Not Loaded] Canva Login Helper (App Store - installed 2024-05-02)

        Modern Login Item

        /Applications/Canva.app/Contents/Library/LoginItems/Canva Login Helper.app


    [Not Loaded] Microsoft Teams Launcher (Microsoft Corporation - installed 2024-03-29)

        Modern Login Item

        /Applications/Microsoft Teams (work or school).app/Contents/Library/LoginItems/Microsoft Teams Launcher.app


    [Not Loaded] OneDrive Launcher (App Store - installed 2024-04-23)

        Modern Login Item

        /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app


App Extensions:

    Finder sync extensions:

        OneDrive Finder Integration - /Applications/OneDrive.app

        Adobe Content Synchronizer Finder Extension - /Applications/Utilities/Adobe Sync/CoreSync/Core Sync.app


Audio Plug-ins:

    MSTeamsAudioDevice: 2023.31.01.2 (Microsoft Corporation - installed 2023-08-08)

    TVRemoteAudio: 1.0.1 (TeamViewer Germany GmbH - installed 2024-01-05)


Backup:


Performance:

    System Load: 1.84 (1 min ago) 1.72 (5 min ago) 1.77 (15 min ago)

    Nominal I/O usage: 4.20 MB/s

    File system: 7.42 seconds

    Write speed: 2324 MB/s

    Read speed: 2690 MB/s


Virtual Memory Information:

    Physical RAM: 8 GB


    Free RAM: 34 MB

    Used RAM: 6.50 GB

    Cached files: 1.46 GB


    Available RAM: 1.50 GB

    Swap Used: 0 B


Diagnostics Information (past 60 days):

    2024-05-04 11:07:52 Arc.app - Hang (3 times)

        First occurrence: 2024-05-04 11:09:34

        Executable: /Applications/Arc.app


    2024-05-04 03:47:08 Preview.app - Hang (7 times)

        First occurrence: 2024-05-04 03:01:53

        Executable: /System/Applications/Preview.app


    2024-05-04 03:03:21 bird - Crash (54 times)

        First occurrence: 2024-05-03 19:40:46

        Executable: /System/Library/PrivateFrameworks/CloudDocsDaemon.framework/Versions/A/Support/bird

        Details: 

            libsystem_c.dylib: abort() called


    2024-05-03 15:43:04 Safari.app - Hang

        First occurrence: 2024-05-03 15:43:42

        Executable: /Volumes/VOLUME/*/Safari.app


    2024-05-03 15:39:02 GitHub Desktop.app - Hang

        First occurrence: 2024-05-03 15:39:45

        Executable: /Applications/GitHub Desktop.app



End of report

MacBook Air 13″, macOS 14.4

Posted on May 3, 2024 8:26 PM

Reply
3 replies

May 4, 2024 8:52 AM in response to IamKhant

Problem: Beachballing
Description: Whenever I tried to access finder(select files) the Beachballing is starting and it will end up with no response. Also some apps are not responding

Some Finder process is very busy. Without other clues, it might be iCloud Drive; see 3 paragraphs below.


System Extensions:
    [Waiting for authorization] Vpnify System Extension - version 1.2.1 (App Store)
        Application: /Applications/Vpnify.app - version 1.2.1 (Not found!)

It seems a previous uninstall or system upgrade didn’t remove all associated files. I don’t expect it to cause issues, but you should fix it.


Hardware Information:
    8 GB RAM - Not upgradeable

I would have recommended more (16 GB was an option), if you’re going to run Adobe CC apps.


    2024-05-04 03:03:21 bird - Crash (54 times)
        First occurrence: 2024-05-03 19:40:46
        Executable: /System/Library/PrivateFrameworks/CloudDocsDaemon.framework/Versions/A/Support/bird
        Details: 
            libsystem_c.dylib: abort() called

It seems your iCloud Drive is busy syncing but perhaps not completing.

Try disabling iCloud Drive syncing in System Settings for ~10 minutes or so. Then turn it on again.


    2024-05-03 15:43:04 Safari.app - Hang
        First occurrence: 2024-05-03 15:43:42
        Executable: /Volumes/VOLUME/*/Safari.app

Were you running Safari from an external disk named VOLUME? Not bad per se, but unusual, I think. And it wouldn’t circumvent the slow Finder issue.

Hello, I need help to check my EtreCheckPro report

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