DVD not mounting with Sonoma 14.4.1

DVD+R put in external disk drive connected to MacBook Pro and it never shows up on the desktop. It grinds and eventually ejects the disk. I tried going to Finder/Preferences, but there is no Preferences under Finder. I know I have played these DVDs in the past (maybe two updates since then) but now it doesn't even show up in the finder to eject. Not sure if it is Sonoma 14.4.1 since it has been a long time. Thanks for any help.

MacBook Pro 16″, macOS 14.4

Posted on May 3, 2024 8:38 PM

Reply

Similar questions

1 reply

May 6, 2024 12:11 PM in response to grandmaJackie3952

grandmaJackie3952 wrote:

DVD+R put in external disk drive connected to MacBook Pro and it never shows up on the desktop.

It grinds and eventually ejects the disk.

I tried going to Finder/Preferences, but there is no Preferences under Finder. I know I have played these DVDs in the past (maybe two updates since then) but now it doesn't even show up in the finder to eject. Not sure if it is Sonoma 14.4.1 since it has been a long time. Thanks for any help.


If this is a one off— try a different DVD and compare your results.


—clean the DVD

—clean the heads in the external disk drive and compare your results.


Finder Settings>Sidebar>CD's, DVD, iOS devices



verify you spin open the carrot in Locations if you see nothing— move your mouse to the right side





This is not to say your "external disk drive" is compatible with the the 14.4.1 update...

if in doubt search the developers website or contact their: Support/Help/FAQ/Known issues/compatibility/updates…


Contact a third-party vendor - Apple Support

Contact a third-party vendor - Apple Support


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

DVD not mounting with Sonoma 14.4.1

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.