I had an unknown Apple charge on my bank card, but I dont recall this transaction

last month, I was charged $407.49 from “Apple Cash sent money” and the address was 1 infinite loop CA. I went through all my Apple Cash transactions and could not find the charge for $407.49. I then disputed it through my bank, USAA, and Apple proceeded to permanently restrict my Apple Cash. I’m now being told that the Apple Cash transaction was not fraudulent and my bank took the money back.


does anyone else have any issues with this? I’m very confused and I don’t understand why I can’t even see the transaction I didn’t make of $407.49 on my Apple Cash if that’s where it was taken from.


[Re-Titled by Moderator]

Posted on May 8, 2024 10:08 AM

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11 replies

May 8, 2024 10:20 AM in response to Mharlow_

Charges labeled as from Apple can be anything from media subscriptions on your Apple devices, to and iCloud, or Apple Music, etc. Anything you buy or any subscription you sign up for on your Apple devices if labeled “Apple” in your bank statement. The extra information of this being labeled with “Apple Cash sent money” you would think could only be you sending via Apple Cash. Truthfully nothing like that has ever happened to me, but I’m glad to see it’s been resolved.


Take care!

May 9, 2024 5:28 AM in response to Mharlow_

Are you part of an Apple Cash Family group?


If not, someone gained access to your bank account information and personal information and setup an Apple Cash account with your bank information. These charges are fraudulent. You need to contact the bank and report the fraud.


Apple Cash is a service of Green Dot Bank. I’m including their contact information so your bank can reach out to them.


Contact an Apple Cash Specialist at Green Dot Bank by calling (877)-233-8552 

May 9, 2024 7:09 AM in response to Mharlow_

You’ll need to work through your bank. Without a transaction number or any kind of reference there’s nothing you can do.


Apple Cash accounts are typically locked when you’re a victim of fraud. USAA may be limiting the recovery of funds because it was a debit card. Many banks don’t offer much fraud protection for debit card fraud. If the bank’s decision is final you can file a complaint with Consumer Financial Protection Bureau (CFPB).


https://www.consumerfinance.gov/complaint/

I had an unknown Apple charge on my bank card, but I dont recall this transaction

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