Health app not syncing data with Huawei health app

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Health app not syncing data with Huawei health app

Step count from Huawei health app is not syncing with Health app. In Huawei health app, I see data source as Honor band Iphone 11. I see the count from Iphone 11 is showing in Health app. I have checked the order of app in Health. It is Huawei first. I want to get this resolved today as I have a walking challenge ongoing. Appreciate if anyone can help quickly

Posted on May 10, 2024 7:26 AM

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Answer 1

May 10, 2024 9:01 AM in response to sridevi129

If you encounter any challenges with third-party applications, the best course of action is to directly contact the app developer for further assistance. Here's a brief guide on how to do it:

Identify the app developer.
Visit their website or app store listing.
Look for their contact information or support channels.
Clearly describe the issue you are facing.
Provide any necessary information they may need.
Follow their instructions and provide feedback.
Be patient and follow up if needed.

By reaching out to the app developer, you increase your chances of receiving accurate and personalized support for the challenges you're experiencing. To contact an App developer --> How to contact an app developer - Apple Support

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