I can't log in my account
When I tried to use apple tv on its website I Got logged out and I can't log in. Im sure the password is correct, and I even tried to restart my password but website says that my apple id is not active, so they i tried to make a new account Just to be sure that the problem is not my fault but it says that this e-mail is already registered. And now I can't even log to my account to turn off payments for that time.
Apple TV 4K (3rd generation)