Can’t connect the internet on my MacBook pro

I reset my password on my MacBook but I can’t log in because the internet it’s not connected

Posted on May 10, 2024 2:02 PM

Reply
Question marked as Top-ranking reply

Posted on May 11, 2024 4:44 AM

Using the below method does not require and internet connection


Reset Computer Password  for the Administrator Account Password


Intel Computer


Shutdown the computer 


Restart computer and immediately hold the two keyboard combo Command  r 


If using a Bluetooth Keyboard with Rechargeable Battery - Cable the Keyboard to computer for this unique purpose. Bluetooth Kernel may not load soon enough to execute the 2 keyboard commands 


Top Tool Bar >> Utilities >> Terminal


Type resetpassword as one word and no spaces


Press Return key


Follow the prompts and remember the New Password


Apple Silicon M1 / M2 /M3 Computer 


Choose Apple menu > > Shut Down


If using a Bluetooth Keyboard with Rechargeable Battery - Cable the Keyboard to computer for this unique purpose.


Do not  attempt a Restart to access this feature. The computer Must be Shutdown and pause for about 10 seconds before moving forwards 


Press and hold the power button on your Mac until you see “Loading startup options.”


Click Options, then click Continue. 


Top Tool Bar >> Utilities >> Terminal


Type resetpassword as one word and no spaces


Press Return key


Follow the prompts and remember the New Password

1 reply
Question marked as Top-ranking reply

May 11, 2024 4:44 AM in response to Ammardawod

Using the below method does not require and internet connection


Reset Computer Password  for the Administrator Account Password


Intel Computer


Shutdown the computer 


Restart computer and immediately hold the two keyboard combo Command  r 


If using a Bluetooth Keyboard with Rechargeable Battery - Cable the Keyboard to computer for this unique purpose. Bluetooth Kernel may not load soon enough to execute the 2 keyboard commands 


Top Tool Bar >> Utilities >> Terminal


Type resetpassword as one word and no spaces


Press Return key


Follow the prompts and remember the New Password


Apple Silicon M1 / M2 /M3 Computer 


Choose Apple menu > > Shut Down


If using a Bluetooth Keyboard with Rechargeable Battery - Cable the Keyboard to computer for this unique purpose.


Do not  attempt a Restart to access this feature. The computer Must be Shutdown and pause for about 10 seconds before moving forwards 


Press and hold the power button on your Mac until you see “Loading startup options.”


Click Options, then click Continue. 


Top Tool Bar >> Utilities >> Terminal


Type resetpassword as one word and no spaces


Press Return key


Follow the prompts and remember the New Password

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Can’t connect the internet on my MacBook pro

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.