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unable to pin chats on whatsapp under IOS 17.4.1

Unable to pin WhatsApp chats on iOS 17.4.1 on iPhone 14 Pro

iPhone 14 Pro, iOS 17

Posted on May 11, 2024 6:07 AM

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Question marked as Top-ranking reply

Posted on May 11, 2024 11:36 AM

Sadly this takes me to the Whatsapp FAQs....which I have gone thru a few times and they don't solve the problem. I strongly suspect it is a bug! Earlier I could simply swipe right and it would shown "pin" and i could pin the chat ( not just a line of the message) . Now it pops a message when I do that which says "can only pin 3 messages" even though I haven't pinned any message!

5 replies
Question marked as Top-ranking reply

May 11, 2024 11:36 AM in response to razmee209

Sadly this takes me to the Whatsapp FAQs....which I have gone thru a few times and they don't solve the problem. I strongly suspect it is a bug! Earlier I could simply swipe right and it would shown "pin" and i could pin the chat ( not just a line of the message) . Now it pops a message when I do that which says "can only pin 3 messages" even though I haven't pinned any message!

May 11, 2024 11:53 AM in response to razmee209

Having gone on the link you sent, I reached the "contact us page" of WhatsApp. I don't know whether this is a iOS issue or a WhatsApp issue but by now its a problem escalated to both as far as i am concerned hoping one of them of both can provide a solution. WhatsApp haven't either acknowledged this problem nor do i find a solution in their contact us page. I have however escalated the problem to WhatsApp on "contact support" link in the settings section of the app itself.

May 11, 2024 11:44 AM in response to Air007

Air007 wrote:

Sadly this takes me to the Whatsapp FAQs....which I have gone thru a few times and they don't solve the problem. I strongly suspect it is a bug! Earlier I could simply swipe right and it would shown "pin" and i could pin the chat ( not just a line of the message) . Now it pops a message when I do that which says "can only pin 3 messages" even though I haven't pinned any message!

NO you didn't read through the whole page, did you miss the contact us link?

If it is a bug it is a Whatsapp bug not Apple.

unable to pin chats on whatsapp under IOS 17.4.1

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