ipad 9th gen heating issue

I purchased ipad 9th gen(256gb) few days back. I am facing heating issue while using the apple notes app on the right side of device only after 40 to 45 mins of uses.

iPad, iPadOS 17

Posted on May 12, 2024 3:39 AM

Reply
1 reply

May 12, 2024 9:14 AM in response to girish231

If you purchased directly from Apple, you have 14-days within which to unconditionally return your device for exchange or refund.


If within your 14-days eligibility, should you have any concerns whatsoever, you would be well advised to make use of the opportunity to exchange your new iPad while it is available to you. After 14-days have elapsed, you will be reliant upon remedy under warranty. Depending upon your country/region, you may have additional statutory rights and remedies available to you.


Otherwise, you might be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page.


Alternatively, you can initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to offer assistance:

Genius Bar Reservation and Apple Support Options - Apple


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

ipad 9th gen heating issue

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