Can't turn off find my iPhone on old phone during upgrade to new phone

Tryinf to upgrade to Iphone 15pro max from a 13 pro max. Can not turn off find my iPhone. It is greyed out and can not be turned off no matter what I seem to do. Any thougths?

Posted on May 12, 2024 1:33 PM

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Posted on May 12, 2024 1:49 PM

We don't know what you have tried so far, but on the iPhone 13.....


Tap Settings > [Your Name} > Find My


However, if [Your Name] is grayed out.....follow these instructions:


If your Apple ID is greyed out in Settings - Apple Support


Then go back and try the sequence again


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Can't turn off find my iPhone on old phone during upgrade to new phone

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