Unable to turn off Find My Phone

I am trying to Restore my iPhone (14 18.3.1) and when I select Restore a message tells me I need to turn off Find My Phone. The Find My Phone is grayed out. I have tried the iCloud Find My but there is no "remove this device". At Screen Time everything is "allow". Any thoughts would be greatly appreciated. Best, David

iPhone 14 Pro, iOS 18

Posted on Mar 4, 2025 11:05 AM

Top-ranking reply

6x6

Level 7

20,427 points

Posted on Mar 4, 2025 4:19 PM

Hello David,

Go to Settings > Face ID & Passcode, and turn off "Stolen Device Protection". You'll then be able to turn off Find My.

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2 replies

Top-ranking reply

6x6

Level 7

20,427 points

Mar 4, 2025 4:19 PM in response to davidramsey

Hello David,

Go to Settings > Face ID & Passcode, and turn off "Stolen Device Protection". You'll then be able to turn off Find My.

davidramsey Author

Level 1

9 points

Mar 5, 2025 8:49 AM in response to davidramsey

Thank you, thank you, thank you

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Unable to turn off Find My Phone

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